Administration Officer - General Practice
Core
Front-line administrative support and customer service for a General Practice clinic, ensuring smooth operations and accurate client health record management.
Role type
Administrative Officer (Health Services)
Builds
Clinic operations and client access to health services
Domain
Healthcare / General Practice
Deliverable
dashboards & analysis
Required skills
Customer service, Health record management, Appointment scheduling, Data entry, Privacy compliance, Conflict resolution, Database systems (Pracsoft/Best Practice), Team collaboration
Responsibilities
Provide customer service to clients and stakeholders, Maintain client health records (registration, filing, archiving), Manage appointment and waitlist systems, Enter and verify client and financial data, Collect and process program fees, Maintain clinic waiting area, Report incidents or hazards