Cinema Worker Level 3 - Supervisor Gold Class
Core
Supervises and trains Level 1 and 2 staff in a designated cinema area, ensuring operational efficiency, high-standard customer service, and accurate cash handling.
Role type
Cinema Operations Supervisor
Builds
Daily cinema operations including ticketing, concessions, auditorium setup, and content presentation
Domain
Entertainment / Cinema Operations
Deliverable
product features
Required skills
Team leadership, cash handling, customer service, operational coordination, content management, audio/video troubleshooting, inventory management
Preferred skills
Bio-Box training certification, film programming knowledge, event AV setup
Technologies
TMS, LMS, BMS, projectors, DCP delivery systems, satellite streaming equipment
Responsibilities
Supervise and allocate tasks to 4+ Level 1/2 employees, monitor and rectify audio/video issues in auditoriums, manage content delivery and ingest, oversee opening/closing procedures, handle customer feedback and cash transactions, support team training and coaching
Seniority
Mid-level Supervisor