Box Office Manager- Austin West Riverside
Core
Oversees all ticket office operations, ensuring efficient service delivery through staff leadership, event management, and operational oversight for live entertainment events.
Role type
Box Office Manager
Builds
Ticketing systems, seating inventory, and event settlement reports
Domain
Live entertainment / Music industry
Deliverable
product features
Required skills
Staffing and scheduling, Hiring and training, Customer service policy implementation, Data reporting, Dynamic pricing management, VIP ticketing design, Departmental liaison, Microsoft Office proficiency
Preferred skills
BA/BS Degree, Music industry experience, Prior supervisory experience
Technologies
Ticketing software, Microsoft Office (Word, Excel, Outlook)
Responsibilities
Manage box office via staffing and scheduling; Maintain accurate show records and customer databases; Oversee ticket inventory and overall pricing including dynamic pricing initiatives; Prepare event settlement reports for finance and partners; Implement initiatives for VIP and Platinum ticketing; Act as departmental liaison with venues, agencies, and management.
Seniority
Mid-level, hands-on IC