Senior Associate, HR Operations
Core
Senior HR Operations professional managing end-to-end HR processes, employee lifecycle, and complex cases for a global family company.
Role type
Senior Associate, HR Operations (Shared Services)
Builds
HR service delivery, process documentation, and employee support across EMEA
Domain
Human Resources / Shared Services
Deliverable
client delivery
Required skills
HR operations management, employee lifecycle administration, complex case resolution, HR systems expertise, data analysis, process improvement, stakeholder partnership, payroll coordination, project support, mentoring
Preferred skills
Workday knowledge, audit experience, exposure to HR projects
Technologies
Workday
Responsibilities
Manage end-to-end HR Operations processes across the employee lifecycle; Handle employee queries, complex cases and escalations; Act as an expert in HR systems, supporting adoption and identifying opportunities for improvement; Ensure HR processes are compliant with internal policies and relevant regulations; Analyze HR data and trends to identify root causes and provide insights; Partner with Local HR, HRDC teams, Centers of Excellence, Payroll and external vendors; Coordinate payroll inputs and maintain high-quality process documentation, SOPs and training materials; Support HR Operations projects, onboarding and training while sharing knowledge and mentoring junior team members
Seniority
Senior, hands-on IC
