Սպասարկման պատասխանատու՝ Երևանի մասնաճյուղերում
Based in Armenia
Core
Branch-level customer service and operations support for Fast Bank, handling queues, document processing, and sales of financial products.
Role type
Branch operations specialist
Builds
Customer service interactions and financial product sales
Domain
Banking / Retail
Deliverable
product features
Required skills
MS Office, Armenian (fluent), conflict management, stress resistance, attention to detail
Preferred skills
Russian, English, higher education or in-progress courses
Technologies
MS Word, MS Excel
Responsibilities
Manage queues and device maintenance, process applications and prepare documents, guide terminal usage, sell mobile apps and cards, process gold order requests, handle problematic assets, distribute and account for cards, process card applications (unblocking, complaints, data changes), sell insurance products