Կոնտակտային կենտրոնի Հաճախորդների սպասարկման մասնագետ/ցերեկային հերթափոխով
Core
Customer service specialist handling inbound/outbound calls and remote support for Fast Bank products.
Role type
Customer service representative
Builds
Customer support interactions and product guidance
Domain
Banking / Customer Service
Deliverable
client delivery
Required skills
Analytical thinking, Communication, Problem-solving, Teamwork, Adaptability, Responsibility
Preferred skills
Armenian (fluent), Russian, English
Responsibilities
Handle inbound and outbound calls, Provide remote customer service and resolve issues, Offer product guidance, Refer inquiries to specialists, Execute tasks for process improvement and optimization