Junior Ops Executive
Core
Conduct KYC verification and complete merchant onboarding, including account activation in compliance with internal risk and compliance policies.
Role type
Junior operational executive (merchant onboarding)
Builds
Merchant accounts and onboarding workflows for a fintech infrastructure platform
Domain
Fintech / Payments / Banking infrastructure
Required skills
KYC verification, merchant onboarding, risk review, account management, process adherence, SLA management, documentation
Preferred skills
Fintech or digital payments experience, understanding of payment systems and compliance processes
Technologies
Microsoft Word, Microsoft Excel
Responsibilities
Conduct KYC verification and complete merchant onboarding, Handle account updates or changes based on requests from merchants or internal business teams, Serve as the first point of contact for all onboarding-related queries, Ensure adherence to operational guidelines, Maintain turnaround time (TAT) in line with defined service level agreements (SLAs), Assist in documenting and updating any changes to onboarding processes and guidelines