Application Associate, SNL Feeds
Core
Bridge the gap between the SNL Feeds data product and clients by investigating issues, analyzing feedback, and driving product improvements.
Role type
Application Associate (Product Support & Client Liaison)
Builds
SNL Feeds data product, structured data, and feed delivery systems
Domain
Financial data, capital markets, structured data
Required skills
analytical skills, problem-solving, root cause analysis, client communication, product feedback synthesis, documentation management, SQL, APIs
Preferred skills
Salesforce, case management tools, financial data knowledge, capital markets understanding
Responsibilities
Investigate data and product issues to find root causes, partner with Product Managers to shape enhancements, analyze client feedback to drive product insights, maintain accurate documentation and workflows, review product releases from a client perspective
Seniority
Entry Professional, Fresher to 6 months experience