Apprentice, Order to Cash
Core
Process customer contracts, manage accounts receivable collections, and handle billing operations for S&P Global divisions.
Role type
Apprentice, Order to Cash
Builds
Accurate invoices and timely collections for global clients
Domain
Corporate Finance / Business Services
Required skills
Verbal and written English communication, problem-solving, attention to detail, MS Office Suite (Excel)
Preferred skills
Experience in Customer Service, Collections, or Billing, knowledge of Zuora, Oracle Cloud, SAP, Salesforce CPQ
Technologies
Salesforce, Zuora, Oracle Cloud (Fusion), SAP, Salesforce CPQ
Responsibilities
Make collections calls and communicate with clients regarding outstanding receivables, process quotes and reviews in CRM systems to generate invoices, monitor and reconcile assigned accounts, assist in maintaining customer contact information, train new apprentices on processes, notify management of SLA trends and provide resolutions
Seniority
Entry-level (Freshers only)