Apprentice, Order to Cash
Core
Apprentice supporting billing, collections, and order management for S&P Global's Corporate Finance Business Services team.
Role type
Apprentice, Order to Cash Operations
Builds
Accurate invoices and collections activities for global customers
Domain
Financial Services / Corporate Finance
Required skills
Verbal and written English communication, problem-solving, attention to detail, MS Office Suite (Excel), CRM systems navigation
Preferred skills
Experience in Customer Service, Collections, or Billing, knowledge of Zuora, Oracle Cloud, SAP, Salesforce CPQ
Responsibilities
Making collections calls and communicating with clients, processing quotes and reviews in Salesforce, reconciling accounts and adjusting performance, assisting in training new apprentices, notifying management of SLA trends, fulfilling audit requirements
Seniority
Entry-level, Apprentice