Group Lead, NYC - Inside Sales
Core
Lead and develop a team of commercial support professionals to enable sales lifecycle, drive operational excellence, and deliver seamless client experiences for S&P Dow Jones Indices.
Role type
Senior People Manager (Inside Sales Support)
Builds
High-performing commercial support teams and scalable sales operations processes
Domain
Financial Services / Index Solutions / Sales Operations
Required skills
People management, Salesforce proficiency, data analysis, operational process management, stakeholder influence, change management
Preferred skills
Coaching and mentoring, cross-functional partnership building, driving operational efficiency, resilience in non-routine circumstances
Responsibilities
Lead, coach, and develop a high-performing team of commercial support professionals; Drive operational excellence by ensuring consistent execution of sales support processes; Partner with Client Coverage to enhance commercial effectiveness and revenue enablement; Lead continuous improvement and change initiatives; Build and maintain strong relationships with internal and external stakeholders as an escalation point.
Seniority
Senior, hands-on IC with people management focus
