Specialist, Commercial Contract Support (APAC Shift) - 9 Month Contract
Core
Contract Commercial Support Specialist providing operational support for contract management, order processing, and client inquiries within the energy sector.
Role type
Specialist, Contract Commercial Support
Builds
Global orders (new, amended, renewal contracts) and transaction fulfillment for energy clients
Domain
Energy / Commercial Contract Management
Required skills
Contract management, Order processing, Data entry (CPQ), Case tracking, Escalation monitoring, Client communication, Audit documentation, Process adherence
Preferred skills
Process improvement, Cross-functional collaboration, Adaptability
Technologies
CPQ
Responsibilities
Perform contract data entry into CPQ; Manage global orders including amendments and renewals; Track case statuses from deal creation to fulfillment; Monitor and resolve escalations from Sales and Client Services; Assist Sales with client inquiries regarding billing, accounts, and contract status; Report deal and case statuses for key accounts; Ensure adherence to CPQ ecosystem procedures and business SLAs; Provide documentation for audits.
Seniority
Specialist, operational support
