Product Specialist, IT Service Operations
Core
Provide support and consultancy to regulated financial clients for resolution of software and data issues, ensuring accurate processing of corporate actions events impacting investor entitlements and regulatory reporting.
Role type
Senior IC product specialist (IT service operations)
Builds
Corporate actions processing pipelines and data reconciliation for enterprise financial clients
Domain
Financial services / Capital market operations
Required skills
Corporate actions lifecycle management, SWIFT ISO 15022/20022 message interpretation, SQL for incident analysis and reporting, relational and non-relational database analysis, Incident/Problem/Change management processes, Single Sign-On (SSO) user provisioning and access troubleshooting, Securities processing and end-to-end position management
Preferred skills
None stated
Technologies
SWIFT ISO 15022, ISO 20022, SQL, SAML, OAuth2
Responsibilities
Perform root cause analysis on software and data issues, coordinate remediation with engineering teams, implement preventive controls, ensure regulatory compliance of corporate actions processing, work with clients and DBA teams to resolve issues
Seniority
Senior, hands-on IC