Moneycare Financial Counsellor
Core
Provide financial counselling, advocacy, and tailored support to individuals and families experiencing financial hardship to build resilience and create sustainable outcomes.
Role type
Financial Counsellor (IC)
Builds
Client action plans and connections to community support services
Domain
Social services / Financial counselling
Deliverable
client delivery
Required skills
Financial assessment, action plan development, advocacy with creditors/utilities, caseload management, community service navigation, rapport building with vulnerable populations
Preferred skills
Accreditation as a Financial Counsellor, experience in community/social services, understanding of financial exclusion
Technologies
None stated
Responsibilities
Deliver client-centred financial counselling, assess financial circumstances and develop action plans, connect clients with support services, advocate with creditors and stakeholders, manage caseload and review client progress
Seniority
Mid-level, hands-on IC