Business Support Officer
Core
Provide professional customer service, manage correspondence, coordinate with contractors, and maintain accurate records for a government entity in the building industry.
Role type
Business Support Officer (Administrative & Customer Service)
Builds
Administrative documentation, reports, and data records for a government team supporting regional areas and disaster response.
Domain
Government / Building Industry / Infrastructure
Deliverable
dashboards & analysis
Required skills
Customer service, Data entry, Microsoft Office (Excel), Time management, Stakeholder liaison, Record keeping
Responsibilities
Respond to customer enquiries via phone and email, Manage incoming and outgoing calls and correspondence, Follow up on outstanding maintenance works and invoices, Liaise with suppliers and contractors, Maintain accurate records and complete high-volume data entry, Prepare and update reports and administrative documentation