Vice President Customer Engineering
Core
Executive leader driving enterprise market expansion and ARR growth by co-selling AI solutions to Fortune 500 customers while scaling an internal AI engineering organization.
Role type
VP Customer Engineering (Hybrid Executive/Technical Leader)
Builds
Production-grade AI solutions, secure software platforms, and enterprise data pipelines for Fortune 500 clients.
Domain
Financial analytics, Big Data, Artificial Intelligence, Enterprise Software
Deliverable
production ML models | product features | client delivery
Required skills
LLM orchestration (LangChain, LlamaIndex, Semantic Kernel), Vector databases (Milvus, Qdrant, Pinecone, pgvector), MLOps (Weights & Biases, MLflow, Kubeflow, Triton), Data pipelines (Databricks, Snowflake, Apache Spark), Cloud infrastructure (AWS, GCP, Azure, Kubernetes, Terraform), High-performance backend (Go, Rust), Production AI logic (Python), TypeScript/Node.js
Preferred skills
Executive presence, Deal strategy, Public speaking, Regulatory compliance (SOC 2, HIPAA, GDPR, FedRAMP, EU AI Act)
Technologies
LangChain, LlamaIndex, Semantic Kernel, Milvus, Qdrant, Pinecone, pgvector, Weights & Biases, MLflow, Kubeflow, Triton Inference Server, Hugging Face, Databricks, Snowflake, Apache Spark, AWS, GCP, Azure, Kubernetes, Terraform
Responsibilities
Partner with Sales Leadership to act as primary executive technical resource for enterprise customers; Co-create and formalize production-grade AI architectures for multi-cloud deployments; Serve as a key opinion leader by speaking at conferences and engaging with industry analysts; Capture market demands and translate them into prioritized product roadmap requirements; Recruit, mentor, and retain top-tier talent across full-stack, AI infrastructure, and MLOps disciplines; Implement agile processes and software delivery metrics to ensure on-time shipping of enterprise features and AI models; Oversee core codebase, cloud infrastructure topologies, and GPU/compute budgets to maintain high gross margin efficiency.
Seniority
Executive (VP level), hands-on IC with leadership responsibilities