Sr. Implementation Lead
Core
Lead independent implementation of PANDAC and OM portfolio tools for healthcare partners, ensuring successful adoption and workflow integration.
Role type
Senior Implementation Lead (Healthcare Technology)
Builds
PANDAC implementation projects and clinical/technical solution deployments for hospitals and health systems
Domain
Healthcare / Medical Supply Chain Technology
Deliverable
client delivery
Required skills
Project leadership, PANDAC implementation, workflow assessment, process optimization, customer training facilitation, cross-functional collaboration, stakeholder management, documentation standards, clinical team engagement
Preferred skills
Bachelor's degree, 3-6 years experience, independent operation, business judgment
Technologies
PANDAC, OM portfolio tools
Responsibilities
Lead small to mid-size implementation projects including pre-go-live, go-live, and post-go-live activities; assess customer workflows and identify process gaps; deliver process optimization recommendations; facilitate customer-facing meetings and training sessions; present product functionality and capabilities; monitor customer satisfaction and escalate issues as needed
Seniority
Senior, hands-on IC with mentorship responsibilities