Technical Training Specialist
Core
Deliver complex technical training and production optimization visits for HP Indigo digital press platforms to customers and internal employees.
Role type
Senior Technical Training Specialist (Field)
Builds
Training classes, production support solutions, and customer success strategies for the HP Indigo portfolio.
Domain
Printing technology / Digital Press / Industrial Equipment
Required skills
Technical training delivery, mechanical aptitude, public speaking, print production workflow knowledge, incident resolution, customer relationship management, business acumen, Microsoft Office suite
Preferred skills
Spanish fluency, G7 certification, color management, Adobe Creative Suite, course creation software (Articulate360), augmented reality environments
Technologies
HP Indigo digital press, Microsoft Teams, Outlook, PowerPoint, Excel, Adobe Creative Suite, Articulate360
Responsibilities
Deliver operator training and production optimization visits at customer sites or training facilities; maintain lab equipment and presses; collaborate globally on training content; resolve technical incidents; consult on contract renewals; coach junior consultants.
Seniority
Senior, hands-on IC with field travel