Senior Manager, Global Product Returns and Remarketing
Core
Lead global strategy and execution for product returns, disposition, remarketing, and value recovery across returned, excess, and end-of-life products.
Role type
Senior Manager, Global Product Returns and Remarketing
Builds
Scalable, compliant, and customer-centered operating models for reverse supply chain
Domain
Supply Chain & Operations / Reverse Logistics
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Global people leadership, reverse logistics strategy, financial and commercial acumen, executive communication, cross-functional stakeholder influence, continuous improvement and digital transformation
Preferred skills
Project Management Professional (PMP) Certification, Certified Professional In Supply Management
Technologies
AI, automation, digital enablement tools
Responsibilities
Lead worldwide product returns and remarketing strategy across forecasting, operations, disposition, resale, refurbishment, recycling, and recovery pathways; Own business performance for returned, excess, and end-of-life products including inventory velocity, aging exposure, recovery value, cost, service levels, and customer experience; Develop and govern global operating processes, KPIs, and performance routines; Build and manage cross-functional execution plans with reverse logistics, refurbishment, finance, category, sales, planning, regional operations, and external business partners; Use market, financial, operational, and inventory insights to identify recovery opportunities, manage risks, forecast outcomes, and recommend actions to senior leadership; Drive process standardization, AI and automation, digital enablement, and continuous improvement initiatives
Seniority
Senior, hands-on IC with management responsibilities
