Returns Manager, EU
Core
Own end-to-end reverse logistics performance across UK and EU operations, turning returned inventory back into recovered value.
Role type
Senior IC returns manager (reverse logistics)
Builds
Fast, accurate, cost-efficient returns operation with integrated resale/recommerce channels
Domain
Ecommerce retail (apparel, home goods) + UK/EU consumer protection law
Deliverable
production ML models
Required skills
returns forecasting, capacity planning, fraud detection, root cause analysis, carrier negotiation, SLA management, resale channel management, WMS/OMS returns modules, SQL/BI reporting
Preferred skills
DTC fashion experience, recommerce platform familiarity, multi-country EU operations, fraud/risk analytics background
