高级日语技术支持工程师
Core
为PC产品提供深度技术支持，解决硬件、操作系统、驱动程序及固件层面的复杂技术问题。
Role type
Senior Technical Support Engineer (PC Hardware/Software)
Builds
PC products (Windows ecosystem, Intel/AMD/Qualcomm platforms)
Domain
Consumer Electronics / PC Hardware & Software
Required skills
PC hardware architecture, Windows OS, Drivers, BIOS/UEFI, System integration, Root cause analysis, Performance optimization, Compatibility testing, AI tool usage
Preferred skills
AI-assisted troubleshooting, Knowledge base management
Responsibilities
Provide deep technical support for complex PC issues, Lead root cause analysis for escalations, Collaborate with R&D on cross-layer technical challenges, Optimize support processes using AI tools
Seniority
Senior, hands-on IC
