Product Insights & Analytics Manager
Core
Transform customer telemetry, usage data, and business performance metrics into actionable insights to improve customer experiences, product adoption, and business outcomes across the software portfolio.
Role type
Product Insights & Analytics Manager
Builds
Actionable insights, measurement frameworks, customer segmentation models, and executive reporting for Office Print Solutions software portfolio.
Domain
Enterprise software / Office Print Solutions / Data Analytics
Deliverable
dashboards & analysis
Required skills
Customer journey analysis, predictive analytics, experiment design, telemetry strategy, executive reporting, cross-functional partnership, solution commercialization, market analysis
Preferred skills
Strategic partnership building, technical integration coordination, customer advocacy, stakeholder alignment
Technologies
Telemetry systems, SaaS platforms, API integrations, cloud services
Responsibilities
Define measurement frameworks for software solutions; Analyze customer journeys and usage patterns; Deliver insights influencing product strategy and roadmap; Design and evaluate growth experiments; Develop customer segmentation and churn risk models; Partner with engineering on telemetry strategy; Provide executive business intelligence.
Seniority
Mid-Senior, hands-on IC
