Customer Service Sales Consultants
Core
Inbound sales consultant handling customer enquiries to sell insurance and road service products.
Role type
Sales Consultant (Inbound)
Builds
Insurance and Road Service sales for RAA members
Domain
Insurance and Road Service
Deliverable
product features
Required skills
Sales target achievement, rapport building, needs analysis, product communication, multitasking, computer system navigation
Responsibilities
Taking inbound calls and converting enquiries into sales, identifying opportunities to recommend products, communicating product benefits, balancing sales performance with service quality, following procedures to make sound decisions