Senior Product Designer – Owned Channels
Core
Design and optimize customer-facing communication experiences across owned digital channels like email and push notifications.
Role type
Senior Product Designer (owned channels)
Builds
Scalable UI patterns, templates, components, and communication journeys for CRM and marketing platforms.
Domain
Retail / Customer Communication / Lifecycle Marketing
Deliverable
product features
Required skills
Product Design, UI Design, Figma, prototyping, design systems, component-based design, customer journey mapping, personalization, lifecycle marketing, omnichannel strategy, qualitative/quantitative insight analysis
Preferred skills
Experience with CRM platforms, experience with push notifications
Responsibilities
Design and optimize communication experiences across email, push notifications, and other owned channels; Create scalable UI patterns and components; Drive discovery, concept development, and prototyping of new initiatives; Collaborate with CRM, Marketing, Loyalty, Product, and Engineering teams; Use insights to inform design decisions and improve engagement; Contribute to overall communication strategy.
Seniority
Senior, hands-on IC