Us Business Development And Operations Support Specialist Retail Robotic Solutions

## About the Role We are looking for a highly driven and entrepreneurial individual to help scale a next generation robotics platform that is redefining retail operations. As a core early hire for our US business expansion, you will play a critical role in bringing cutting edge robotics and AI into real world retail environments and helping shape the future of retail operations. Our autonomous, multi use robots leverage AI to transform in store execution from restocking to real time data collection, unlocking a new layer of operational intelligence for retailers. This role goes beyond traditional sales or customer success. You will own the full lifecycle from acquiring new customers to working hands on in the field, ensuring successful deployment, and shaping the future of the product through direct market feedback. You will work directly with leading retailers, help define scalable operational workflows powered by robotics, and contribute to building the foundation of MUSE's US market presence. ## About MUSE MUSE is a retail robotics company building a multi use autonomous platform that transforms how physical stores operate. Our robots support a wide range of in store tasks including restocking, order picking, shelf imaging, and real time analytics, enabling retailers to operate with greater efficiency and intelligence. We believe robotics should not replace people, but unlock human potential. Our mission is to bring inspiration to the world through robotics by empowering store workers and enhancing the overall retail experience. Learn more about our company and product here: https://www.muse-gr.com/en ## Responsibilities - Own successful deployment and adoption of our robotics platform at customer sites - Work directly with store operations to design and implement workflows powered by autonomous robots - Drive new business by building relationships with key decision makers and identifying high impact opportunities - Lead end to end sales cycles from prospecting to closing strategic deals - Translate real world operational challenges into scalable solutions - Act as the bridge between customers and internal teams, providing actionable insights to product and engineering - Help shape the evolution of a multi use robotics platform through continuous feedback loops - Develop repeatable playbooks and frameworks to enable scalable expansion across customers and markets - Stay ahead of industry trends across retail, robotics, and AI ## Qualifications - 3+ years of experience in B2B sales, customer success, or solution based roles - Proven ability to own customer relationships and drive outcomes - Strong problem solving skills with a hands on, execution oriented mindset - Ability and willingness to work on site and engage directly with frontline operations - Excellent communication skills in both strategic and operational contexts ## Preferred Qualifications - Experience in robotics, AI, or hardware related industries - Background in retail, logistics, or operational environments - Experience in implementation, onboarding, or field operations ## Why This Role - Work on a cutting edge, AI powered multi use robotics platform with real world deployment - Be part of building a new category in retail automation - See the direct impact of your work in physical environments, not just dashboards - Collaborate closely with product and engineering to shape the future of the system ## What We Look For - Passion for creating real world impact through technology - Curiosity about how AI and robotics can transform industries - Ownership mindset and willingness to operate across boundaries - Alignment with MUSE's vision ## Employment Type This role is expected to start as a contractor position, with the potential to transition into a full time role based on mutual fit and business needs. ## Compensation Base salary plus potential sales incentives. Exact compensation structure will be determined based on experience, expertise, and qualifications.