Digital Experience Designer to Fashion Company in Stockholm
Core
Design post-purchase communication systems and customer engagement strategies for a fashion brand, focusing on building long-term relationships beyond transactional moments.
Role type
Senior Digital Experience Designer (Post-Purchase & Inverted Commerce)
Builds
Customer-facing communication systems and digital sales experiences
Domain
Fashion retail, Digital Sales, AI-driven e-commerce
Deliverable
product features
Required skills
User research, narrative storytelling, end-to-end design leadership, scalable and inclusive design, AI and e-commerce trends
Preferred skills
Experience in inverted commerce, agentic commerce
Technologies
Figma, Miro, PowerPoint
Responsibilities
Conduct user research to validate hypotheses for inverted commerce initiatives; Collaborate with Product Managers, Post-Purchase, and Customer Service teams; Present experience concepts to guide strategic direction; Integrate AI and e-commerce industry trends into design solutions.
Seniority
Senior, hands-on IC
