Field Test Coordinator

# Field Test Coordinator Klättermusen is looking for a Field Test Coordinator. Since 1975 Klättermusen has been a pioneer in making refined Scandinavian Mountaineering Equipment. The designs combine utility and extreme durability, always with consideration of the environment in mind. Klättermusen supports and inspire outdoor enthusiasts through unforgiving weather conditions and unpredictable terrains. Rigorously tested in real-world conditions, the equipment embodies Klättermusen’s commitment to creating the best and most sustainable equipment available. ## About the Role As Field Test Coordinator, you are a key member of the Product team, working closely with Design, Purchase & Production, Commercial, and Marketing. You ensure that Klättermusen’s products are validated against real-world conditions before they reach market — building the feedback loops that make our gear genuinely better with every season. You will plan and manage our field testing programme across all product categories, coordinate a global community of testers whose experience spans elite alpinists to everyday outdoor users, and translate their feedback into clear, actionable insights that support product development decisions. Acting as the voice of the user, you help ensure that real-world experiences, performance observations, and market feedback are represented throughout the product creation process. ## Responsibilities ### Field Testing & Community Management - Plan and manage the seasonal field testing calendar in alignment with product development milestones. - Coordinate field testing activities from prototype stage through production validation. - Define test objectives, write structured test briefs, and establish clear feedback criteria for each testing programme. - Coordinate prototype and sample logistics, including shipping, tracking, inventory management, and retrieval. - Maintain tester databases, product tracking, and testing records across seasons. - Build and maintain a diverse global tester community spanning athletes, mountain professionals, recreational users, retail staff, and brand ambassadors. - Recruit, onboard, and support new testers while ensuring they understand Klättermusen’s values, testing philosophy, and expectations. - Maintain regular communication with testers throughout testing cycles. ### Insights & Reporting - Design and manage structured feedback surveys and collection processes. - Collect and structure qualitative and quantitative feedback from testers, internal teams, and market channels. - Conduct analysis of field test results and user insights to identify trends, recurring issues, and opportunities for product improvement and validation. - Present actionable insights to Design and Product Development teams through: - Initial feedback reports - Ongoing field-use reports - Final test summary reports - Ensure user experiences and observations are accurately represented and translated into recommendations that support product development decisions. - Contribute field test insights to seasonal product reviews, collection sign-off meetings, and product validation discussions. - Escalate critical product quality, safety, or performance issues to relevant stakeholders. - Act as the internal voice of the user, ensuring field observations are accurately represented in product discussions. ### Cross-Functional Collaboration - Work closely with Design, Product Development, Purchase & Production, Commercial, and Marketing teams. - Support the integration of retailer, market, and user feedback into the product creation process. - Contribute authentic tester stories and product validation insights when relevant. - Liaise with Klättermusen Experiences and other community initiatives to create opportunities for product testing in real-world environments. ### Process & Inventory Management - Maintain testing databases, tester records, and product evaluation archives. - Continuously improve testing processes, reporting structures, and feedback collection methods. - Manage and maintain test and demo product inventories. - Ensure products are available, tracked, distributed, and returned according to established procedures. - Support special projects related to product validation, consumer insights, and quality initiatives. ## Requirements ### Who You Are - You are an outdoor enthusiast first and foremost — someone who genuinely uses and understands technical equipment in the environments for which it is designed. - You are organized, curious, and analytical, with the ability to turn large amounts of feedback into clear conclusions and practical recommendations. You enjoy working both in the field and in the office, building relationships with testers while helping product teams make informed decisions. - Collaborative and detail-oriented, you thrive at the intersection of product development, user experience, and outdoor community. ### Qualifications **Required** - 3–5 years of experience in product testing, field testing, quality validation, product development support, consumer insights, or a related role. - Experience collecting, organizing, and analyzing qualitative and quantitative feedback. - Strong project management and organizational skills, with the ability to coordinate multiple testing activities simultaneously. - Excellent written and verbal communication skills, including the ability to create clear reports and presentations. - Proficiency in spreadsheets, databases, and digital collaboration tools. - Strong relationship-building and stakeholder management skills. - Active participation in mountain sports such as ski touring, alpinism, climbing, hiking, or similar outdoor pursuits. - Fluency in English. ## Nice to Have **Preferred** - Experience within the outdoor, technical apparel, or sporting goods industry. - Experience working with field testing, user research, or product validation programmes. - Familiarity with field test management platforms such as Mesh01 or similar systems. - Fluency in Swedish. - Existing network within the Nordic or European outdoor community. - Additional language skills relevant to Klättermusen’s key markets ## Benefits - Work with a pioneer in Scandinavian Mountaineering Equipment since 1975. - Be part of a team committed to creating the best and most sustainable equipment available. - Collaborate with elite alpinists, mountain professionals, and a global community of testers.