Solution Architect
Core
Designing end-to-end solutions that integrate core network infrastructure with Telavox's portfolio of UCaaS, telephony, and AI-powered services for operators and enterprises.
Role type
Solution Architect (Customer Service Delivery)
Builds
End-to-end solutions integrating BSS/OSS environments, provisioning, billing, and legal frameworks for customer ecosystems.
Domain
Telecom / UCaaS / Enterprise Communications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Telecom domain expertise, UCaaS integration knowledge, BSS/OSS system understanding, stakeholder management, project ownership, technical documentation, requirements translation
Preferred skills
Experience with Ericsson/Nokia/Operator environments, SIP/voice/data quality frameworks, cross-functional team collaboration
Technologies
BSS, OSS, SIP, UCaaS platforms
Responsibilities
Running discovery and needs analysis with operator customers, designing end-to-end solutions fitting customer ecosystems, managing internal and external stakeholders, owning project timelines and delivery, supporting RFx and technical sales processes, translating customer demands into product input, creating High-Level and Low-Level Design documentation
Seniority
Mid-Senior, hands-on IC with strategic stakeholder management