Product Manager, Oracle Cloud PLM
Core
Define solutions and product roadmaps for digital solutions or customer experiences in the Oracle Cloud PLM domain, ensuring alignment with business objectives and customer needs.
Role type
Product Manager (Oracle Cloud PLM)
Builds
Digital solutions and customer experience features for the Oracle Cloud PLM platform
Domain
Healthcare IT / Oracle Cloud PLM
Deliverable
product features
Required skills
requirement gathering, user story definition, acceptance criteria definition, KPI definition, data analysis, backlog management, cross-functional collaboration, SOP creation, design review participation
Preferred skills
Jira proficiency, ServiceNow proficiency, Customer Care/Call Center experience, faxing and telephony technology support experience
Technologies
Oracle Cloud PLM, Jira, ServiceNow, Five9, Calabrio, Concord Fax
Responsibilities
Partner with business stakeholders and development teams to define product roadmaps; translate user and business needs into high-level requirements; define acceptance criteria and KPIs; maintain documentation including gap analyses and business process flow charts; collaborate with Quality Engineering to define test plans; monitor product performance and provide continuous improvement recommendations; facilitate communication across departments; manage product backlog grooming and prioritization.
Seniority
Mid-level IC