Technical Service Specialist/Engineer - Midlands
Core
Provide on-site technical support for diagnostic instruments, handling installations, repairs, upgrades, and basic operator training for hospitals and labs.
Role type
Technical Service Specialist (Field Service)
Builds
Diagnostic testing instruments and automation systems for healthcare facilities
Domain
In vitro diagnostics / Healthcare
Deliverable
physical/clinical work
Required skills
Instrument installation and deinstallation, hardware and software upgrades, IQOQ procedures, basic customer training, maintenance scheduling, stakeholder engagement, analytical tools proficiency
Preferred skills
Engineering degree (medical/electrical/mechanical), coaching skills
Technologies
AbbottLink, diagnostic instrument systems
Responsibilities
Schedule and perform planned maintenance, conduct site inspections for new installations, perform hardware/software updates, deliver operator training, assist with customer business reviews
Seniority
Mid-level, hands-on IC