Senior Manager, Sustaining Software
Core
Manage a team of engineers responsible for supporting and maintaining the installed base of on-market diagnostic instruments (ID NOW and DIGIVAL) to ensure business continuity and customer relevance.
Role type
Senior Manager, Sustaining Software
Builds
Maintenance and support for on-market diagnostic instruments (ID NOW, DIGIVAL)
Domain
Medical diagnostics / Infectious Disease
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical leadership, Agile software development (Scrum, TDD), cybersecurity assessment, complaint/QI/CAPA investigation management, backlog prioritization, staff performance management
Preferred skills
Experience developing medical device products in regulated environments
Technologies
Scrum, Test Driven Development
Responsibilities
Assemble and supervise the engineering team for installed base support; Determine scope of maintenance projects and prioritize backlog; Account for cybersecurity maturity via vulnerability assessments; Manage complaint, QI, and CAPA investigations; Establish department goals and timelines; Manage staff performance and appraisals
Seniority
Senior, hands-on IC
