Manager, Quality and Safety Assurance
Core
Lead national quality assurance, clinical governance, and continuous improvement for a non-profit serving 140,000+ Australians to end homelessness.
Role type
Senior IC Manager (Quality & Safety)
Builds
National operational policies, clinical governance frameworks, and quality assurance systems.
Domain
Non-profit / Human Services / Community Welfare
Required skills
Strategic leadership, clinical governance, regulatory compliance, risk management, policy development, stakeholder engagement, data analysis, change management
Preferred skills
Quality auditing certification, experience in complex human services environments
Technologies
None stated
Responsibilities
Lead a high-performing Quality and Safety Assurance team; oversee Clinical and Care Governance Framework; drive continuous improvement by analyzing quality trends; provide strategic advice and assurance reporting to senior leaders; develop and maintain national operational policies; monitor legislative and regulatory changes.
Seniority
Senior, hands-on IC with team leadership
