Job
Core
Define and prioritize customer engagement and hyperpersonalization roadmaps; translate insights into product initiatives and digital experiences for mobile banking.
Role type
Product Manager (Digital Customer Engagement / Mobile App)
Builds
Digital product initiatives, personalized customer experiences, mobile-led banking journeys
Domain
Banking / Fintech / Digital Customer Engagement
Deliverable
product features
Required skills
Strategic thinking, product vision, stakeholder management, customer-centric mindset, cross-functional collaboration, data-driven decision making
Preferred skills
Experience in digital sales, AI, or fintech; experience in mobile app development
Technologies
None explicitly stated
Responsibilities
Shape the roadmap for customer engagement and hyperpersonalization; own product discovery and translate insights into user stories; coordinate cross-functional teams to deliver digital experiences; champion the customer by identifying friction points; measure and improve feature performance
Seniority
Mid-level Manager (3+ years managerial experience preferred)