Senior Client Manager 12 month FTC - Amsterdam
Core
Managing ongoing relationships and experiences for strategic Institutional and Fiduciary clients in the Netherlands, partnering with Sales to ensure excellent client engagement and service delivery.
Role type
Senior Client Manager (Institutional/Fiduciary)
Builds
Bespoke investment solutions and ongoing client service experiences for complex mandates
Domain
Asset Management / Institutional Investment
Deliverable
client delivery
Required skills
Institutional client relationship management, Fiduciary/LDI/Segregated mandate experience, investment management knowledge, project management, workflow management, stakeholder negotiation, problem solving
Preferred skills
Investment Management Certificate (IMC), CFA
Technologies
N/A
Responsibilities
Lead client engagements during pre-win phases and RFPs; manage client onboarding, contractual documentation, and mandate guidelines; own ongoing client relationships and coordinate internal teams for issue resolution; conduct periodic service reviews and drive thematic improvements; identify cross-sell/up-sell opportunities; drive process efficiencies and strategic change initiatives.
Seniority
Senior, hands-on IC
