Job
Core
Junior Trade Support Officer handling trade-related queries, complaints, and surveillance for a multi-regulated forex and CFD broker.
Role type
Junior Trade Support Officer
Builds
Trade surveillance reports, competitor analysis, and operational tools for a global brokerage
Domain
Financial Services / Forex & CFDs
Deliverable
client delivery | dashboards & analysis
Required skills
trade surveillance, complaint resolution, technical issue escalation, competitor analysis, market research, complex reporting, MT4/MT5 proficiency, regulatory compliance knowledge
Preferred skills
CySEC Advanced Certificate, Exchange Traded Derivatives experience
Responsibilities
Handle trade-related queries and complaints, escalate technical issues, conduct trade surveillance and investigate irregular activity, prepare competitor analysis and market research, produce complex reports for management and regulators
Seniority
Junior, hands-on IC
