Job
Core
Building the foundation of the driver community by increasing retention, trip frequency, and engagement through loyalty and gamification initiatives.
Role type
Senior Product Manager (Driver Loyalty & Engagement)
Builds
Driver loyalty programs, gamification mechanics (badges, leaderboards), and community-building features for the inDrive platform.
Domain
Ride-hailing / Mobility
Deliverable
product features
Required skills
Product management, data analysis, strategic planning, user-centered design, Agile methodologies, stakeholder alignment
Preferred skills
Gamification design, community management, hypothesis-driven experimentation
Technologies
Product management tools
Responsibilities
Develop and execute the roadmap for driver loyalty and engagement initiatives; Design game mechanics like badges and leaderboards; Build tiered loyalty programs; Foster community features to create social connection; Define and track key metrics for retention and frequency; Champion the driver's voice by collaborating with research and data teams.
Seniority
Senior, hands-on IC