Job
Core
Process client deposits and withdrawals, monitor transactions for fraud/AML compliance, and manage daily payment reconciliations.
Role type
Junior Payment Operations Officer
Builds
Accurate and timely processing of client funds and regulatory compliance checks
Domain
Fintech / Payments Operations
Deliverable
client delivery
Required skills
Manual payment processing, AML/fraud monitoring, transaction reconciliation, stakeholder communication, problem-solving
Preferred skills
Accounting/Finance background, Microsoft Excel, continuous improvement mindset
Technologies
Salesforce, Slack, banking portals
Responsibilities
Process daily manual funding methods and withdrawals, liaise with banks and payment providers, monitor transactions for AML and fraud, respond to client enquiries via email and ticketing systems, perform daily payment provider reconciliations, submit Unusual Activity Reports (UAR), handle chargeback disputes
Seniority
Junior, hands-on IC