Telecross Volunteer - National
Core
Make scheduled wellbeing calls to older and vulnerable Australians to provide social connection, reduce loneliness, and ensure safety during emergencies.
Role type
Volunteer wellbeing caller (Aged & Community Care)
Builds
Daily wellbeing calls and emergency support for vulnerable people
Domain
Humanitarian services / Aged care
Deliverable
client delivery
Required skills
active listening, communication, cultural sensitivity, confidentiality, independent work
Preferred skills
digital literacy, Microsoft Teams, Dynamics 365
Responsibilities
Make friendly and supportive wellbeing calls, provide meaningful social connection, accurately record call outcomes and participant information, follow privacy and safeguarding procedures, participate in mandatory training
Seniority
Volunteer, entry-level
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