Volunteer Caring Caller Team Leader
Core
Leading a volunteer telephone friendship service that connects isolated individuals with regular callers to provide emotional support and companionship.
Role type
Volunteer Team Leader
Builds
A seamless connection experience between volunteers and clients via telephone
Domain
Non-profit / Community Health / Social Support
Deliverable
client delivery
Required skills
Team management, volunteer recruitment and training, mentoring, client matching, reporting, event organization
Preferred skills
Communication, empathy, administration, computer skills
Responsibilities
Attracting and recruiting new volunteers, mentoring the volunteer team, ensuring compatible client matches, reporting to staff, maintaining relationships with local committees, organizing team events and training
Seniority
Volunteer leadership role
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