Administration and Customer Service (Multiple Roles)
Core
Administrative and customer service support for a pest management company, handling inbound/outbound calls, scheduling, finance tasks, and team support.
Role type
Administrative and Customer Service Specialist
Builds
Operational support for field technicians and inspectors
Domain
Pest Management / Property Services
Deliverable
dashboards & analysis
Required skills
Telephone communication, Microsoft Office (Word, Outlook, Excel), Xero Accounting, Cash handling, Invoicing, Accounts receivable, Virtual file management, Asset register maintenance, Social media/chatbot support, Typing (60 wpm), Driver's license
Preferred skills
Team leadership, Scheduling, Marketing, Video production, Business development, Operations management
Technologies
Microsoft Dynamics, Xero, Chatbots, Social media platforms