Audio Visual Officer
Core
Manage audio visual requests, set up meeting rooms, presentations, and video conferences, and troubleshoot AV systems in a large government environment.
Role type
Service Management Officer / Audio Visual Officer
Builds
Meeting room setups, video conferencing sessions, and presentation support for government staff
Domain
Government services / IT Support
Deliverable
client delivery
Required skills
AV system setup, troubleshooting, request triage, vendor coordination, service record management
Preferred skills
Microsoft Teams Rooms, Crestron, Extron, Q-SYS, executive meeting support, hybrid event management
Responsibilities
Set up and support meeting rooms, presentations, and video conferences; Troubleshoot connection, sound, and display issues; Triage requests via ServiceNow, email, and phone; Coordinate vendor support and maintain service records; Provide timely support for changing priorities
Seniority
Mid-level, hands-on IC
