Head of Machine Learning & AI
Core
Define and lead how machine learning drives customer experience and commercial outcomes across Moonpig's Cards business, building and scaling applied production ML systems.
Role type
Head of Machine Learning & AI (Leadership)
Builds
Recommendations, ranking, search, personalization, and generative AI/LLM features for the Cards business.
Domain
E-commerce / Online Gifting / Machine Learning
Deliverable
production ML models | product features
Required skills
Machine Learning, Generative AI, LLMs, Team Leadership, Roadmap Strategy, Model Lifecycle Management, Commercial Outcomes, Customer Experience, Search & Ranking
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead a team of machine learning specialists, own performance and quality of production models, guide application of modern AI technologies, influence roadmap decisions, shape investment priorities.
Seniority
Senior, hands-on IC with leadership responsibilities
