Regional Manager - Dallas-Fort Worth, Texas
Core
Lead and manage operations for a portfolio of luxury high-rise HOA communities in the Dallas-Fort Worth and Austin area, overseeing a team of managers and ensuring client satisfaction.
Role type
Senior Regional Manager (HOA Property Management)
Builds
Operational performance and service delivery for luxury residential communities
Domain
Real Estate / Homeowners Association Management
Deliverable
product features
Required skills
Team leadership and mentorship, Client relationship management, Financial acumen and budgeting, Risk mitigation and compliance, Data analytics for decision-making, Board meeting management
Preferred skills
Bilingual Spanish, Luxury market experience, Technology adoption
Technologies
Microsoft Office (Excel, Smart Sheets), SNAP HOA software
Responsibilities
Monitor KPIs and coach managers on performance and best practices; Onboard new associations and select team members; Coordinate quarterly training meetings for managers; Act as intermediary for unresolved resident complaints; Mitigate property operation risks and ensure regulatory compliance; Review board meeting reports for compliance; Utilize data analytics to forecast trends and inform strategies; Attend board meetings and vendor events; Cultivate relationships with board members and corporate teams.
Seniority
Senior, hands-on IC with team leadership
