Associate Registrar, Student Governance and Compliance
Core
Provide senior governance, assurance, and regulatory oversight for student decision-making, academic records, complaints, appeals, safety, and completions.
Role type
Senior IC Associate Registrar (Student Governance & Compliance)
Builds
Fair, consistent, evidence-based, and compliant student administration processes and regulatory responses.
Domain
Higher Education (Australia)
Deliverable
Dashboards & analysis | client delivery | infrastructure
Required skills
Governance and assurance oversight, complex case resolution, external complaint management, student lifecycle process management, regulatory framework knowledge, risk-based assurance framework design, policy translation, data integrity and audit compliance, team leadership
Preferred skills
Advanced knowledge of Australian higher education regulatory framework, experience with gender-based violence compliance, analytical and reporting skills, digital tools and AI usage
Technologies
Digital tools, AI, case management systems
Responsibilities
Provide governance and assurance oversight across student complaints, appeals, misconduct, and academic integrity processes. Lead complex and high-risk matters while maintaining confidentiality and privacy. Coordinate university responses to external complaints and investigations. Oversee student wellbeing and safety processes including incident management. Maintain evidence readiness and audit compliance. Establish and maintain a risk-based assurance framework. Translate legislative requirements into clear policies and procedures. Lead reporting on complaints, safety, and completions. Provide oversight of completions, award eligibility, and student records. Provide expert advice to senior leaders and governance forums. Lead and develop a high-performing team.
Seniority
Senior, hands-on IC with team leadership
