Senior Director, IT (Seattle Preferred)
Core
Lead the Information Technology Department to build a metrics-driven, business-focused IT organization serving internal customers with technical tools and services.
Role type
Senior Director, IT (Strategy & Operations)
Builds
Enterprise-wide help desk services, application management, device lifecycle logistics, and internal platforms supporting the employee experience.
Domain
SaaS / Cloud Infrastructure / Enterprise IT Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Global IT leadership, strategic planning, architecture and right-sizing applications, SaaS/cloud infrastructure expertise, team motivation, cross-functional collaboration, KPI development, service level agreement design.
Preferred skills
Master's degree in CS/IT/Engineering, AI-and-automation-first mentality.
Technologies
Cloud-based infrastructures, SaaS vendors, custom tooling, internal platforms.
Responsibilities
Set mission and vision for IT to ensure continual service improvement; architect and right-size the applications footprint for connected enterprise flow; develop multi-year strategy and roadmap for IT scaling; build relationships with technical leaders and business executives; provide IT productivity tools with best-in-class service levels; contribute as a thought leader within the Central Operations & Systems leadership team.
Seniority
Senior Director, strategic leadership with hands-on operational involvement