Senior Data Scientist
Core
Building and owning the data science discipline within Decision Intelligence to shape decision-making into a competitive advantage across Gorgias.
Role type
Senior IC data scientist (foundational hire)
Builds
Gorgias Decision Engine (central system of infrastructure, data, context, decision products, and AI capabilities)
Domain
E-commerce / SaaS / Decision Intelligence
Deliverable
production ML models | dashboards & analysis
Required skills
Python, SQL, statistical modeling, forecasting, segmentation, experimentation design, MLOps, model monitoring, CI/CD for ML
Preferred skills
SaaS/B2B/e-commerce experience, dbt, BigQuery, analytics engineering workflows, building a data science function from scratch
Technologies
GCP, BigQuery, dbt, Python, LangChain, LangGraph, LLMs (Anthropic, Gemini, OpenAI)
Responsibilities
Own model improvement for Finance forecasting (revenue, churn, scenario planning); mature audience segmentation and customer profiling for GTM; support retention and expansion intelligence; contribute to pricing and monetization strategy via modeling; develop and scale experimentation frameworks and A/B testing; deliver actionable insights and strategic recommendations; inherit and improve existing predictive models; partner with Data Engineering to productionalize models
Seniority
Senior, hands-on IC (foundational hire)
