Business Manager
Core
Lead, manage, and foster a supportive work environment for teams across multiple locations to assist jobseekers with disabilities and lived experience of the justice system in achieving employment outcomes.
Role type
Senior Business Manager (Employment Services)
Builds
Sustainable employment outcomes for clients and strong community networks for the organization
Domain
Social services / Employment services / Disability support
Required skills
Team leadership and coaching, Performance management, Financial forecasting and budgeting, Contractual compliance, Stakeholder relationship management, Recruitment and onboarding
Preferred skills
Experience in employment services, Knowledge of Services Australia requirements, Ability to obtain a Blue Card
Technologies
N/A
Responsibilities
Lead, coach, and develop Employment Consultants and Work Support Consultants; Drive performance across all sites ensuring KPI targets are exceeded; Oversee service delivery and customer experience across multiple locations; Manage financial performance including forecasting and budgeting; Build strong relationships with Services Australia, local employers, and community partners
Seniority
Senior, hands-on IC