Data Center Technician
Core
Stage, set up, and perform hardware deployments; troubleshoot and diagnose equipment; and perform hardware decommissions for simple changes and refreshes.
Role type
Data Center Technician (early careers)
Builds
Core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and Microsoft Azure.
Domain
Cloud infrastructure / Data Center operations
Deliverable
physical/clinical work
Required skills
hardware diagnostics, troubleshooting, component replacement, grounding verification, cabling setup, labeling, incident reporting, hardware decommissioning
Preferred skills
CompTIA A+, Server+, Network+, Basic Structure Cabling
Technologies
Microsoft Azure, Office 365, Xbox, Bing, OneDrive
Responsibilities
Perform diagnostics and troubleshooting following standard procedures; replace faulty components with minimal disruption; verify grounding, staging, labeling, and cabling; decommission hardware for simple changes and refreshes; communicate and escalate incidents to management units; assist and provide guidance to other technicians; complete required training and observe experienced technicians.
Seniority
Entry-level, early careers
