Customer Service Representative
Core
Provide customer service, drive sales for memberships and products, and support gym operations including nutrition bar service.
Role type
Customer Service Representative (Gym Operations & Sales)
Builds
Gym facilities, membership plans, supplement/apparel sales, nutrition bar beverages
Domain
Health & Fitness / Retail
Deliverable
product features | client delivery
Required skills
Customer service, sales target achievement, retail experience, beverage preparation, administrative data entry, inventory management, event support
Preferred skills
Passion for health and fitness, KPI tracking experience
Technologies
Point of sale systems, inventory management software
Responsibilities
Address customer inquiries and complaints, sell memberships and gym products, prepare and serve beverages, maintain facility cleanliness, perform administrative tasks and data entry, assist with events and classes
Seniority
Entry-level, hands-on IC
