Accommodation Support Worker
Core
Provide practical support, advocacy, and case management to help people experiencing homelessness or housing instability build confidence, maintain tenancy, and achieve long-term housing stability.
Role type
frontline case management support worker
Builds
sustainable housing outcomes and community connection for clients
Domain
social services / community housing
Deliverable
client delivery
Required skills
case management, risk identification, advocacy, referral coordination, client documentation, trauma-informed practice, strengths-based approach, community outreach, independent judgment
Preferred skills
knowledge of housing and homelessness pathways, experience with complex needs
Responsibilities
Support clients to sustain tenancy and build independence; deliver tailored case management and support planning; identify risks and provide advocacy/referrals; connect clients with housing, health, and community services; maintain quality case records; manage complex client situations; build partnerships with the community sector.
Seniority
mid-level IC